Customer service



+34 96 330 85 93


+34 647 66 93 71

Customer service hours from 8:30 to 18:30 from Monday to Friday.

Things you should know before going to the Bullring

We do not manage tickets with discounts or special categories, such as groups, pensioners, young people, etc., we only sell normal adult tickets. For enquiries or to purchase special tickets, you must go to the physical ticket office of the bullring.

Ticket prices are fixed on the Website and vary, among others, according to the seat, the show, the date or the location of the seats. On top of this price, SERVITORO charges an additional fixed cost of TWELVE EUROS (12.-€) per ticket (V.A.T. included) for the search, booking and ticket purchase management services, which also includes shipping costs within Spain (mainland and islands) and Portugal.

Tickets may carry a surcharge applied by the promoter of the show of up to 10% of the ticket price, this amount is completely outside Servitoro’s control.

Ticket orders are firm, no changes or refunds will be accepted for any reason whatsoever.

In the event of changes occurring after the purchase of the tickets, such as (by way of example): change of date, time, line-up, substitutions, cancellations and/or any other event. The User expressly acknowledges that any claim must be lodged directly with the Organiser.

Any refund shall be subject to the conditions of the Organiser and to the provisions of the legislation in force, being in any case subject to having the official ticket, complete, intact and not manipulated or damaged.

Entries in Format Paper are to be submitted in printed format only. This format cannot be submitted on mobile devices.
The venue may refuse access to the venue if entries are not submitted in paper format.

Tickets are delivered to your home address or in PDF format, depending on the event this is clearly indicated at the time of purchase.

In both cases the tickets are delivered 4 days before the show.

For tickets in PDF format, they must be printed on paper in order to enter the venue.

You can bring food, but not in a beach cooler or any other container. According to regulations, glass bottles and cans are not allowed and plastic bottles must be without the cap.

The gates open 1 hour before the start of the festival. It is recommended that you arrive in good time to avoid disappointment.

Let's enjoy the best bullfighting experience with us

Valencia Bullring, a place to dream and fill you with emotion.